At Professor Nigel’s, we understand that you’re not just looking for a great product—you want a seamless, reliable purchase experience. That’s why we go above and beyond to offer premium products at fair prices, ensuring that every instrument arrives at your door safely and in pristine condition. Whether you choose to buy from us or elsewhere, here’s why you can shop with confidence at Professor Nigel’s:
No International Hassles for US Customers. When you buy from us, there are no surprises—no customs headaches or hidden fees. All our instruments have already completed their journey through international transit, cleared US customs, and are in stock right here in Phoenix, AZ. Import taxes, duties, and any brokerage fees are fully taken care of, so your focus is on the music, not the paperwork.
Shop with Confidence. As musicians, we only sell instruments we’d be proud to own ourselves. That means no guitars with major damage, non-functional parts, faulty electronics, dead frets, or neck issues. Each instrument undergoes a meticulous inspection and setup process before it’s listed. The condition is clearly documented in every listing, so you know exactly what you’re getting—no surprises, just a great instrument ready to play.
We’ve Got Your Back. If something does go wrong, rest assured that we’re here to make it right. Have a question or concern? We’re always happy to assist you and ensure you feel supported every step of the way.
Expert Packaging and Fast Shipping. With years of experience shipping guitars, basses, and music gear, we take packaging seriously. Our thorough, secure packing process ensures that your instrument arrives exactly as expected. For rare or hard-to-replace items, proper shipping is critical, and we do not cut corners. You can trust that your new instrument is in safe hands from our shop to your door.
Our Commitment to Quality and Care. Every instrument we sell is carefully selected, cleaned, set up, and documented. We take the time to accurately describe, photograph, and prepare each item for shipping to ensure it arrives in perfect playing condition. Please allow 2-3 days for packing and shipping after your order is placed, as we put care into every step of the process.
At Professor Nigel’s, our mission is simple: to help you find the instrument of your dreams and deliver it with unmatched care. We’re here to make your next musical purchase a truly enjoyable one, so you can focus on what matters most—making music.