At Professor Nigel’s, we understand that you’re not
just looking for a great product—you want a seamless, reliable purchase
experience. That’s why we go above and beyond to offer premium products
at fair prices, ensuring that every instrument arrives at your door
safely and in pristine condition. Whether you choose to buy from us or
elsewhere, here’s why you can shop with confidence at Professor Nigel’s:

No International Hassles for US Customers. When you
buy from us, there are no surprises—no customs headaches or hidden fees.
All our instruments have already completed their journey through
international transit, cleared US customs, and are in stock right here
in Phoenix, AZ. Import taxes, duties, and any brokerage fees are fully
taken care of, so your focus is on the music, not the paperwork.

Shop with Confidence. As musicians, we only sell
instruments we’d be proud to own ourselves. That means no guitars with
major damage, non-functional parts, faulty electronics, dead frets, or
neck issues. Each instrument undergoes a meticulous inspection and setup
process before it’s listed. The condition is clearly documented in
every listing, so you know exactly what you’re getting—no surprises,
just a great instrument ready to play.

We’ve Got Your Back. If something does go wrong,
rest assured that we’re here to make it right. Have a question or
concern? We’re always happy to assist you and ensure you feel supported
every step of the way.

Expert Packaging and Fast Shipping. With years of
experience shipping guitars, basses, and music gear, we take packaging
seriously. Our thorough, secure packing process ensures that your
instrument arrives exactly as expected. For rare or hard-to-replace
items, proper shipping is critical, and we do not cut corners. You can
trust that your new instrument is in safe hands from our shop to your
door.

Our Commitment to Quality and Care. Every instrument
we sell is carefully selected, cleaned, set up, and documented. We take
the time to accurately describe, photograph, and prepare each item for
shipping to ensure it arrives in perfect playing condition. Please allow
2-3 days for packing and shipping after your order is placed, as we put
care into every step of the process.

At Professor Nigel’s, our mission is simple: to help
you find the instrument of your dreams and deliver it with unmatched
care. We’re here to make your next musical purchase a truly enjoyable
one, so you can focus on what matters most—making music.